Frequently Asked Questions

1. What is Amaya Shop?
Amaya Shop is an online store offering stylish and high-quality women’s clothing for every season.
2. What products do you offer?
We offer ready-to-wear, unstitched, and seasonal collections including summer, winter, and velvet outfits.
3. How can I place an order?
You can place an order by selecting your desired product, adding it to the cart, and completing the checkout process.
4. Do I need an account to place an order?
No, you can checkout as a guest, but creating an account helps with order tracking and faster checkout.
5. What payment methods do you accept?
We receive payments only through direct bank transfer.
6. How to make payment in bank?
Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account.
7. Do you offer international shipping?
Yes, we ship both locally and internationally. Shipping charges are calculated at checkout.
8. How long does delivery take?
Delivery usually takes 4–6 weeks for unstitched and stitched items.
9. What is your return or exchange policy?
Amaya Shop maintains a strict no return and no exchange policy. Once an order is placed and processed, it cannot be returned, exchanged, or refunded under any circumstances.
10. How can I contact customer support?
You can contact us via
E-Mail: amayacollection.nl@gmail.com,
phone: +31657573000,
You can also use contact form available on our website.
Contact Us

Discover timeless elegance and charm at Amaya, your destination for stylish Asian fashion and latest designs for women.

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